Terms & Conditions

Last updated: 1 November 2025

Welcome to our website. By browsing and using this site, you agree to comply with and be bound by these Terms and our Privacy Policy, which together govern Emerge’s relationship with you in relation to this website. If you do not agree with any part of these Terms, please do not use the site.

Who we are.
“Emerge”, “we”, “us” or “our” refers to Emerge Advertising Limited (company no. 10292162), registered office: Unit 20, Stradey Business Park, Llangennech, Llanelli SA14 8YP.
“You” refers to the user or viewer of our website.

1) Website Terms of Use

1.1 General information

The content on this website is for general information only and is subject to change without notice.

1.2 Cookies

We use cookies to monitor browsing preferences and improve your experience. Where you consent to cookies, certain personal information may be stored as described in our Privacy Policy.

1.3 Accuracy & availability

We aim for accuracy but provide no warranty or guarantee—express or implied—as to the accuracy, timeliness, performance, completeness or suitability of the information and materials on this website for any particular purpose. You acknowledge such information may contain inaccuracies or errors and we expressly exclude liability for these to the fullest extent permitted by law.

1.4 Your responsibility

Your use of information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.

1.5 Intellectual property

This website contains material owned by or licensed to us. All trademarks reproduced on this site that are not our property or licensed to us are acknowledged on the website.

1.6 Unauthorised use

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

1.7 Links to third-party sites

From time to time this site may include links to other websites for your convenience. These links do not signify that we endorse such websites. We have no responsibility for the content of linked sites.

1.8 Governing law

Your use of this website and any dispute arising out of such use is subject to the laws of England & Wales, Scotland and Northern Ireland, and the courts of England & Wales shall have non-exclusive jurisdiction.

2) Sales Terms — Emerge Sign & Print / Emerge Advertising Limited

(Hereinafter called “the Company”)

2.1 Orders & quotations

Quotations are invitations to treat and may be withdrawn or amended prior to acceptance. Orders are subject to our written confirmation. Any customer purchase terms are excluded unless expressly accepted by the Company in writing.

2.2 Prices & taxes

Prices are exclusive of VAT and any applicable delivery, installation, access equipment or disposal charges unless stated otherwise.

2.3 Terms of payment

Standard terms: Payment is due 30 days from the date of invoice, unless otherwise agreed in writing following a satisfactory credit assessment.
How to pay: Pay to the account name/number/sort code shown on our invoices and send remittances to accounts@emergeadvertising.co.uk.

2.4 Late payment & interest

Invoices unpaid after the due date will accrue interest at a rate of Bank of England base rate + 4.5% per annum, calculated daily until paid in full.
We may also charge reasonable administration and recovery costs. Overdue accounts may be referred to our Debt Recovery Department.

(If you prefer a different interest formula, tell me and I’ll adjust the wording.)

2.5 Retention of title

Title to all goods remains with the Company until payment in full is received. Until title passes, you act as bailee and must keep goods separate and identifiable. We may recover goods if payment is overdue. Risk in goods transfers on delivery.

2.6 Delivery, access & risk

Delivery/installation dates are estimates. You must provide safe site access, power, and any permissions or permits. Additional costs arising from restricted access, out-of-hours work, or rescheduled visits may be charged.

2.7 Inspection & acceptance

You must inspect goods/services on delivery/installation and notify us in writing within 14 days of the invoice date of any defect, shortfall or query. Absent such notice, the goods/services are deemed accepted.

2.8 Artwork, approvals & colour

You are responsible for the accuracy of artwork, brand assets and approvals. We will provide proofs/visuals; production proceeds on your approval. Due to process tolerances, minor colour and material variation may occur and shall not constitute a defect.

2.9 Warranty

All signs manufactured by us carry a 12-month warranty against defects in materials and workmanship under normal use. This warranty may be void where installation is carried out by you or a third party, where goods are misused, modified, improperly maintained, or exposed to abnormal conditions.

2.10 Cancellations & returns

Custom-made products are non-cancellable and non-returnable once production has commenced. Any agreed cancellation will include payment for all costs and work in progress incurred to date.

2.11 Liability

To the fullest extent permitted by law, our liability for any claim shall be limited to the price paid for the goods/services giving rise to the claim. We do not exclude liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. We shall not be liable for indirect, special or consequential loss, loss of profit, or loss of business.

2.12 Force majeure

We are not liable for delay or failure due to events beyond our reasonable control, including but not limited to adverse weather, supply chain disruption, strikes, utility failure, or transport delays. Time shall be extended for a period equal to the delay.

2.13 Sustainability & materials

We responsibly source materials and, where practicable, offer PVC-free and recyclable options. Specific sustainability commitments are described on our Sustainability page and may vary by project and specification.

2.14 Complaints & queries

Any complaints or queries relating to an invoice or our performance must be made in writing within 14 days of the invoice date to allow investigation.

2.15 Variations

We may amend these Terms from time to time. The Terms in force at the time of order acceptance will apply unless otherwise agreed in writing.

3) Contact

Emerge Advertising Limited
Registered office: Unit 20, Stradey Business Park, Llangennech, Llanelli SA14 8YP
Accounts & queries: accounts@emergeadvertising.co.uk

Disclaimer: This page provides general terms for your website and trading activities. It does not constitute legal advice. Please ask your solicitor to review for compliance with current UK law (including the Late Payment of Commercial Debts legislation) and your sector’s requirements.